Nitrile disposable gloves 5 g – 100 pcs
From 17,60 kr22,00 kr / pc. excl. VATincl. VAT
Quantity: 1 · From 17,60 kr excl. VAT22,00 kr incl. VAT
Returns and complaints
Consumers: withdrawal
Consumers may withdraw within 14 days of physically receiving the goods, including receipt by their designated third party other than the carrier. For an order delivered in separate parts, the period runs from receipt of the last item. Give a clear notice by email or telephone before the deadline. The order number, name, goods and receipt date help us process the request.
Returning goods
After notifying withdrawal, send the goods back without undue delay and within 14 days. Contact us for the correct return address. The customer pays the direct return shipping costs and bears the return risk until receipt. Cash-on-delivery parcels are not accepted. We may deduct loss in value only from handling beyond what is necessary to establish the goods' nature, characteristics and functioning.
Consumer refunds
When the entire order is withdrawn, we refund payment including the cheapest standard delivery offered, but not the extra cost of a more expensive delivery choice. Refunds are due within 14 days of withdrawal notice; we may withhold payment until the goods are returned or proof of dispatch is provided.
Exceptions to withdrawal
The right may not apply to goods made to the customer's specifications or clearly personalised, including agreed logo, name, design or individual measurements, or sealed goods unsuitable for return for health or hygiene reasons once unsealed. Being a non-stock or specially ordered item does not by itself remove a consumer's right of withdrawal.
Consumer complaints
Consumers have a two-year statutory right to complain about defects. Contact us within a reasonable time after discovering a defect, with the order number, product, description and relevant photos. Valid claims are handled under the Danish Sale of Goods Act and mandatory consumer rights. Report wrong, damaged or missing goods promptly; our errors will be handled without limiting those rights.
Business returns
Businesses have no general 14-day withdrawal right. Accepted orders are binding unless otherwise agreed in writing or required by law. Standard goods are normally not returnable without prior written approval. Approved returns must be unused, complete, undamaged and in original saleable packaging, packed properly for transport. The buyer bears costs and risk. Documented depreciation and agreed or reasonable administration charges may be deducted.
Business custom orders
Custom-made, specially procured, printed, individually sized or customer-specific non-stock goods cannot be cancelled, exchanged or returned after acceptance unless we expressly agree otherwise in writing.
Business inspection and claims
Inspect deliveries promptly. Report visible defects, transport damage, incorrect goods or shortages in writing without delay, normally within five business days. Valid remedies may include repair, replacement, a proportionate price reduction or credit as provided by law. Do not return goods without prior written agreement; cash-on-delivery parcels are not accepted.
Cancellation
Contact us promptly if you want to cancel. For consumers, we will try to stop an order before processing or dispatch; statutory withdrawal rights remain unaffected. Business cancellations require written agreement, particularly for custom or specially procured goods.
Contact us
Nordic Safety ApSKarupvej 6, 1.
8000 Aarhus C
Denmark
CVR: 45650073
+45 70 60 88 90
salg@nordicsafety.dk
